Shipping policy
At Wagri Natural Hub , we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand the details of our shipping process:
1. Delivery Locations
We currently deliver to all major cities and towns across Pakistan. If your area is not covered by our courier service, we will notify you promptly and discuss alternative arrangements.
2. Delivery Timeframes
Standard Delivery: 4-6 business days for most locations.
Remote Areas: Deliveries to remote locations may take 7-10 business days.
Note: Delivery timeframes may vary due to unforeseen circumstances, such as public holidays, weather conditions, or operational delays.
3. Shipping Charges
Orders Below PKR 2,000: Flat shipping fee of PKR 200.
Orders Above PKR 2,000: Enjoy free shipping on your order.
Express Shipping: For fast shipping, the time and rate may vary.
4. Order Processing
Orders are processed within 24-48 hours of placement. Once your order is shipped, you will receive a confirmation email or WhatsApp Message with your tracking information.
5. Tracking Your Order
You can track your order through the tracking link provided in your confirmation email or WhatsApp Message. For any assistance with tracking, feel free to contact our customer support team.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to receive the parcel, we will contact you to arrange redelivery. Additional shipping charges may apply for reshipment.
7. Damaged or Missing Items
Please inspect your package upon receipt. If you receive a damaged item or your order is incomplete, notify us within 48 hours at helpwagri.pk@gmail.com or via our helpline. We will work to resolve the issue promptly.
8. Changes to Your Order
If you need to update your shipping address or cancel your order, contact us as soon as possible. Once the order is dispatched, we will not be able to make changes.
9. Contact Us
For any shipping-related queries or concerns, reach out to us:
Email: helpwagri.pk@gmail.com
WhatsApp: +92-321-4984986
We value your trust in Wagri Natural Hub and strive to make your shopping experience seamless and hassle-free. Thank you for choosing us!
ReplyForward
Add reaction
|